About Us
Ronald Cates, Founder and President
With the construction industry facing challenges from the pandemic and supply chain issues, Ron saw the need to provide clients with quality control for wood framed projects. In August of 2021, Ron left Cates Engineering and opened RSC Consulting Services. His years of experience have provided him the ability to work closely with clients to avoid unwarranted delays from framing deficiencies, cost cutting methods, quality assurance by providing punch lists, and general recommendations.
Ron’s many years of experience and his firsthand knowledge of projects in construction allow him to relay information on the standards and techniques being performed in the field to clients. In addition, Ron works closely with our clients throughout the construction process, helping to eliminate field discrepancies, time delays, and ultimately saving clients’ money.
Madisen Burrow, Operations Manager
Madisen brings a diverse background and a wealth of hands-on experience to her role as Operations Manager. A graduate of Radford University, Madisen began her professional journey with an internship for the U.S. Navy in Millington, Tennessee. Since then, she has built an impressive resume that includes roles at Walt Disney World, Marriott Ocean Watch Resort in Myrtle Beach, and Princess Cruises, where she worked aboard the ships.
Her career has also included time as a wedding planner and as a Hotel General Manager in Virginia. These roles have given her a well-rounded perspective on the inner workings of service-driven industries. Madisen's broad experience across hospitality, logistics, event management, and business operations has shaped her deep understanding of operational systems, team leadership, and guest satisfaction.
Driven, adaptable, and detail-oriented, she plays a key role in keeping operations running smoothly and efficiently across all areas of the business.